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January 29, 2023

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Tag: Current Customers

Brand Fail / Consumers & consumer behavior

Stop thinking new customers and take care of the ones you have

September 2, 2017 - by richmeyer - Leave a Comment

A study, conducted by Bain & Company, along with the Harvard Business School, shows that, [inlinetweet prefix=”” tweeter=”” suffix=””]“Increasing customer retention rates by 5% increases profits by 25% to 95%[/inlinetweet]. …

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