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Tag: Amazon.com

eCommerce Rules

Posted on February 16, 2020February 16, 2020

QUICK READ: Amazon.com has the bar for customer service when it comes to online sales. Retailers who sell primarily online cannot afford to be closed on Sundays and holidays and…

eCommerce Rules
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Will consumers hold Amazon accountable?

Posted on November 28, 2018

-More people are calling on others to cancel their Amazon Prime subscriptions. -A massive exodus of Amazon Prime subscribers is still far from our present reality. -Bezos is the richest…

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Amazon.com: loosing focus of customers?

Posted on December 12, 2017

CEO Jeff Bezos has built a company to improve the customer experience, but he has not built a profitable company. As it is structured today, Amazon cannot increase profits to match…

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