QUICK READ: Amazon.com has the bar for customer service when it comes to online sales. Retailers who sell primarily online cannot afford to be closed on Sundays and holidays and…
Tag: Amazon.com
Will consumers hold Amazon accountable?
-More people are calling on others to cancel their Amazon Prime subscriptions. -A massive exodus of Amazon Prime subscribers is still far from our present reality. -Bezos is the richest…
Amazon.com: loosing focus of customers?
CEO Jeff Bezos has built a company to improve the customer experience, but he has not built a profitable company. As it is structured today, Amazon cannot increase profits to match…