Digital Marketing Analytics

screenshot_1228For the best results, go beyond using digital data for marketing only and call on it to improve customer service and product launches, and to anticipate and counter potential crises. Because so few companies are taking digital marketing analytics seriously, early adoption can grant you a significant edge over your competition. However, you’ll need to define your goals, and invest in selecting the right tools and the right people. Few organizations utilize digital data effectively. Only 35 % of companies surveyed used information from their social media initiatives to understand their customers. If your company doesn’t utilize “digital marketing analytics,” consider an integrated approach. Define what your company wants to achieve, what resources you can draw on and what collaboration you can expect from other departments in your organization. Continue reading »

Even a perfect marketing strategy can fail

Even if you spend hours, weeks and months on the developing the “perfect” marketing plan it still can fail.  Why ?  Because you don’t treat your employees better than you treat your customers and over time they have become disengaged.   Employee engagement may seem like a frill in a downturn economy. But it can make a big difference in a company’s survival.  Gallup estimates the cost of America’s disengagement crisis at a staggering $300 billion in lost productivity annually. When people don’t care about their jobs or their employers, they don’t show up consistently, they produce less, or their work quality suffers and your customers suffer. Continue reading »

Desktop PC’s rule web surfing time

ooopsWhile most of the growth in digital media consumption over the past four years has occurred on smartphones (up 394 percent) and tablets (up 1,721 percent), these mobile platforms are not eating into aggregate time spent on desktop, which has still grown 37 percent over this time period. The digital media pie continues to get bigger and Americans engage with screens during more occasions throughout the day than ever before.

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Luxury Travel Taking Off

viceroymaldivesWant to rent a Porche next time you go on vacation?  Hertz can make that happen.  Want a butler and private chef for your private beach?  You can now make that happen as the luxury travel market is starting to expand into the travel market. Continue reading »

10 Reasons for social media marketing’s demise

GoodbyeThe good news is that consumers are spending more time on social media, the bad news is that they don’t want brand interfering with their social media time.  The San Francisco Chronicle discussed a recent Gallup survey citing that social media does not impact consumer purchasing decisions as much as it used to. Continue reading »

Boomers: The world has never before seen such a powerful market

baby-boomers-online-shopping-300x198-120x120While there is a lot of talk and data around Millennials marketers seem to be confused by aging Boomers who, in 2017, are approaching half of the U.S. adult population and control a full 70 percent of the disposable income. By 2050, there will be 161 million 50-plus consumers, a 63 percent increase over 2010.   Globally, the spending power of consumers age 60 and older will hit $15 trillion by the end of this decade, up from $8 trillion in 2010, according to research from Euromonitor.  Continue reading »

Working in marketing: Power Point hell?

badprHow many times have you heard the expression “we need a deck…” ?  This usually means countless hours of working on a Power Point presentation that is likely to be edited and reedited wasting your time while consumers and customers pass on your brand because you’re too busy creating a presentation.   I have been in Power Point hell creating decks as long as 80 pages and it’s not fun.  The worst seems to be when someone in the process decides to remove key data or insights.  Here are some suggestions to market your Power Point internally and get your audience to come to the conclusions you want them to come to. Continue reading »

81% of Moms read 5+ blogs per week

mom onlineMom Central Consulting surveyed over 900 Moms to understand the power of peer influence.   From searching for reviews online to asking friends for personal feedback, consumers look to peers for advice before making everyday purchases. In a culture where recommendations are shared through more and more channels every day, we wanted to understand which ones mattered most, especially to Mom! Continue reading »