Measuring ROI can hurt more than it can help

The hardest thing for any marketer to do is to directly tie their marketing back to turning a consumers into a customer.  Countless hours are spend by marketers researching ROI and presenting results to executives but I would argue that those hours could be better utilized in understanding your audience rather than trying to prove [...]

The role of ROI in social media marketing

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What is the role of social media marketing in an era when 76% of people believe advertising is exaggerated ?  Booz and Company believes “that companies must combine digital marketing efforts with traditional approaches, making the sum greater than the parts” but the recent research suggests that marketers are taking money from other tactics, including [...]

ROI the key choice for digital channel choices

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According to a report from ANA “Marketers are rapidly learning what works best for their brands and they look to remain nimble and move to adopt new opportunities. Platforms offering the most tangible ROI will be favored by marketers moving forward. It is imperative for the industry to standardize measurement practices for digital, social and [...]

What if there is no magic formula to determine social media marketing ROI ?

Cost of Social PRomotion

Right now if you Google “social media ROI” you will get over 4.5 million results.  Authors are getting rich writing books on social media marketing ROI and social media “experts” are getting more clients to help brands put a dollar sign for their social media marketing.   After all the meetings and Power Point presentations [...]

Social marketers are now measuring what matters

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There is some research, available free from the Internet, which is excellent and some which is garbage with pictures of cartoon characters with pit helmets and magnifying glasses.  Here are the major findings from Awareness on the State of Social Media Marketing which can be downloaded here.  There are some great findings that are pretty [...]

Marketing has been too undisciplined

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Marketing can be downright self-indulgent.  Too many marketers are still caught in the “business of marketing” and by that I mean that they love the eye candy too much and the press releases that mention their names so they can add a nice line item on their resumes.  According to Sean Duffy “CEOs need to [...]