Book Excerpt and Review

How Google Works

41x1pBmfv0L._SY344_BO1,204,203,200_What’s different about today’s business environment – in what can be termed the “Internet Century”? Power has shifted to the consumer and entry barriers to almost every industry that exists have melted away. And within companies, individuals and small teams can have a massive impact. Continue reading »

Epic Content Marketing

contentmarketingWith traditional marketing, you use ads and sales messages to try and attract prospective customers. Content marketing (CM) is where instead of interrupting people, you put high quality content out into the marketplace for prospective customers to find. Your help people do what they’re trying to do with no strings attached. The idea is prospects will then buy more of what you have to offer because it helps them achieve their goals.

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Changing demographics: the shrinking middle-class, mom’s & dads

middleclassIn 1971, the middle class included 61 percent of Americans. Today we see only 51 percent in the middle income tiers.  In short, the middle class has changed.  If I had to sum up what separates the middle class from those classes above and below, I’d have to say it’s about lifestyle and a word marketers love and fear: discretion. The middle class has the economic flexibility to make choices, but its members understand that trade-offs must be made and are forced to consider the impacts.  Continue reading »

How to Tell Your Story in a Noisy Social World

noise in social mediaProfessional boxing is the perfect metaphor for doing business in the social media age. Prizefighters don’t walk into the ring and immediately go for the knockout punch. Instead, they first deliver a series of well-planned jabs to set their opponent up. They work at getting the lead-up jabs working so their right hook will then connect when it is unleashed.  Continue reading »

How to Tell Your Story in a Noisy Social World 

The incredible brand awareness and bottom-line profits achievable through social media marketing require hustle, heart, sincerity, constant engagement, long-term commitment, and most of all, artful and strategic storytelling. According to Gary Vaynerchuk, Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World HarperCollins. Download my presentation largely based on Gary’s book here.



screenshot_1289Sometimes there’s a perception the winners in business are those who are doing the most things. That’s incorrect. The winners are the ones who do the important things. To keep your customers and get more, deliver more of what they want the most. Loads of people espouse the ideas of “amazing” and “delighting” customers and doing things which are totally “unique” in order to “WOW” them. Those are all great ideas and would be good to achieve but when you get right down to brass tacks, there’s one question you should ask: What about if we just concentrated on making a better product? Continue reading »

Eight basic rules for using social media for marketing

socialmediarenegadesSocial media connects people worldwide, turbocharges innovation, expands loyal digital audiences and provide new methods that most businesses, organizations, celebrities and charities can use to enhance, humanize and monetize their brands. Most responsible businesses need a full-fledged social media strategy. To effectively leverage social media, shelve any assumptions or conventional wisdom you’ve heeded about online networks, websites and social media tools. Tap into your inner renegade.  The connections that social media provide are much more meaningful than the spot- impressions you purchase on traditional media. Social media allow people to collaborate in ways that were never before possible. The multitudes who make up Internet audiences call the shots – not giant companies; the audience participates in and owns the marketplace. Smart companies use social media “crowdsourcing” – an amazing capability never before available – to discover exactly what their online constituents and customers think and want. Continue reading »

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