Consumers: The new experts

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Today’s buyers have become the “new experts” in every line of business. They have become very well informed and assertive – thanks to the Internet which provides enormous choice in all segments of commerce. Buyers have taken complete control of the entire purchase process. To succeed, you have to learn how to think like a [...]

Marketing to the Ageing Consumer

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The ratio of older people to younger people is increasing dramatically and for the next two decades, the elderly will be a dominant driver of consumer spending. The ratio of older people to younger people increases every single day. Emerging older consumers include the enormous US baby boomer generation. In 2006, Ben Bernanke, the chairman of [...]

The 11 Rules of great content on websites

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Quality content can be anything you create online: “words, images” and all the other data on your website. Top content is a terrific marketing tool because it “attracts people to you and creates trust, credibility, and authority…and that ultimately converts visitors and browsers into buyersThe “Content Rules”.

The old way of marketing is no longer sustainable

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The old way of marketing is no longer able to deliver optimal results. Even worse, marketing is not leading the dialogue about reinvention, and, for that reason, it is not (or is no longer) considered vital to many organizations or enterprises.  The old way of doing things can be summarized as follows: Budgets define strategy. [...]

What is the ROI of social media ?

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What is the ROI of social media?  According to the Brand Builder; It isn’t that the idea behind the question is wrong. It comes from the right place. It aims to answer 2 basic business questions: Why should I invest in this, (or rather, why should I invest in this rather than the other thing?), [...]

Lessons in social media marketing failures

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The minute you outsource your social media voice to an external agency you lose control over your own voice and your own authenticity. By placing a Twitter or facebook account in the hands of an agency employee you are essentially placing all your brand equity and voice in the hands of that employee at a [...]